The sheer convenience offered by tech-enabled shopping has led to the rapid growth of online retail. Whether it is grocery, fashion, or home improvement - customers shop online to skip the queues at their favourite stores, avoid traffic, and for the ease of returning products they don't like as much as they initially thought.
Online shopping has many perks and, unsurprisingly, consumers are incessantly choosing screens over stores. Among the innumerable choices, brands offering the best deals, competitive prices, shorter wait times, efficient delivery, and hassle-free returns are most likely to win a customer's business. But how do you remain profitable while maintaining the competitive edge?
Online retail has become even more essential in the age of a global pandemic like COVID-19, where consumers are increasingly staying home and avoiding public places as much as possible. eCommerce is likely to dominate our new normal, therefore expanding their online presence is a must for all businesses.
However, to remain profitable in the intensely competitive online retail space, companies must focus on optimising their background operations and provide the best customer experience every single time to win customer loyalty.
Offer a dependable to-your-door delivery system that is financially smart and meets user expectations.
Power your apps with accurate POI data and build reliable maps that help efficient assignment and delivery.
Plan efficient transportation routes and batch deliveries and pickups to save manpower and supply chain costs.
Save delivery costs by driving customers to a physical location while still browsing and choosing products online.
Map and establish warehouses closer to targeted localities to provide faster deliveries and reduce delivery costs.
Provide shorter delivery timelines, accurate ETAs, order tracking etc. to improve customer satisfaction.
Quadrant’s Point-of-interest (POI) Data-as-a-Service offers authentic, up-to-date, and reliable POI data. Contact our POI data consultants who can help you leverage POI data to: